JOBS

DOCK STAFF / CUSTOMER EXPERIENCE ASSOCIATE – BOSTON

March 16, 2022

If you’re looking for a unique job this summer look no further, we’re hiring Dock Staff Associates to help prepare & maintain our boats and to welcome our guests all season long (May-October). If you’re passionate about boating or would just love to be working outside and would love even more to be on the water, please review the job description details below and if you’re still interested, please send us your resume. Please include a cover letter telling us why you think you’d be the perfect fit for this role. Fill out the form or email your cover letter and resume to info@electricboatsboston.com.

JOB DESCRIPTION
This role includes customer interactions at the dock as well as operational preparations before and after all cruises. Preparations include detailed cleaning and maintenance of the boats and maneuvering/docking the boats within the marina. This role requires the candidate to have a positive personality, recognize the importance of high-quality customer service and have a strong sense of urgency with attention to detail.

COMPENSATION
The compensation for this role ranges from $14-18/hour, starting wage to be determined based on previous work experience. The person in this position will have the opportunity to receive tips from customers in addition to their hourly wage. The hours for this position may vary based on scheduled weekly bookings and will include a combination of weekdays and weekends with a higher concentration of weekends. Consistent weekend availability will be required. This is a seasonal part-time role with weekly hours expected to be within the 20-30hr+ range. This is a seasonal position that will run from May through October.

ROLE & RESPONSIBILITIES
Boat Cleaning & Detailing
Boat Maintenance
Boat Docking
Customer Check-In/Welcome
Operational & Safety Overview (includes practice loop/demonstration of the boat)
Daily Schedule Management/ Tracking
Customer Feedback Collection
Company Merch Sales

SKILLS & SPECIFICATIONS
Comfortable presenting to small groups
Communication
Collaboration
Strong work ethic
Attention to detail
Comfortable in a fast-paced environment
Able to lift up to 50lbs

EXPERIENCE AND QUALIFICATIONS
1-2 years of customer service experience preferred
Experience cleaning/detailing of any kind preferred
Experience driving a boat preferred but not necessary

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