FAQ

Everything you need to know so you can boat with us like a pro!

BOATS & CRUISING 

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Yes, the boat is quite simple and easy to operate, with a top speed of only 6MPH you will have ample time to steer and maneuver as you navigate the Harbor.  The designated captain must be 21 years or older and will have signed off on viewing our Cruising Rules, Guidelines and Safety Checklist.  The captain will also receive a tutorial from one of our crew members on the dock before heading out.  Each boat is equipped with a detailed map and a navigation system that will allow you to simply follow a pre-programmed route.    

Each boat is rated for 12 total passengers. The passenger limit is based on the Coast Guard Certification for the boat. There is no flexibility on passenger limit.  For larger groups please reach out as we may be able to accommodate a multi-boat booking.  

Yes, the boats have a Bluetooth stereo with multiple speakers so you can play all your favorite music.

No, the boats do not have toilets, there are several public restrooms available close to the marina you and your group can use before heading out. If nature calls when out on your cruise you can come back to the marina and use the closest restroom or you can stop at one of the designated restrooms along the route.
Our boats are not specifically designed for handicap accessibility. Please call for more information and we will do our best to accommodate.

You can bring your own food and drinks, each boat has a cooler and ice is available upon request.  Please no glassware or glass drinking bottles on the boat. No hard alcohol is permitted on the boat, seltzer, beer and wine only.

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You should wear whatever you’d like, the temperature tends to be a bit cooler out on the water so we recommend you to bring an extra layer or two.  The windows on the boat offer protection from the wind on cooler days and allow for a breeze on the warmer days. 

You should wear any type of shoes you’d like, boat shoes or any rubber sole sneaker is encouraged for safely walking on the dock/boarding the boat, sandals or flip flops are not as safe as they allow more opportunity for tripping. 

In an attempt to keep our boats in pristine condition we’ve implemented a no shoe policy once aboard our boats.  We ask that all guests respect this policy as long as they are comfortable with it.  We provide a shoe basket on each boat for storing your shoes while on your cruise. 

No the canopies are permanently attached but you are welcome to open the side window enclosures and let the breeze flow through the boat.  We will show you and your group how to do this before you head out for your cruise.  If you are looking to soak up some sun, the back deck area will be your spot.  

You will see what is called the Inner Harbor which stretches from Charlestown to Seaport with East Boston and the backdrop of the cityscape in between.  If you choose the route to the Casino you will cruise under the Tobin Bridge, up the Mystic River and your turnaround point will be up close and personal with the backside of the casino.   

We ask you and your entire group to arrive 20-30 minutes before your session.  Please reach out if you’re requesting additional setup time and we will do our best to accommodate.  

SAFETY & RESTRICTIONS

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Yes, there is a life jacket for each passenger on the boat at all times, the life jackets are located under the seat cushions within the main seating area.  For kids under the age of 12 life jackets will be available, but please feel free to bring your own if you prefer, please note it must be a proper type II life jacket. 

No, all ages are welcome, you must be at least 21 years of age in order to book a “Be Your Own Captain Rental” and captain the boat yourself.  Kids under the age of 12 must wear a life jack at all times while on the dock and on the boat.

Although we love all animals unfortunately no pets are allowed on our boats.

We will assess the damage and charge the person/party accordingly. We offer an optional damage waiver for $35 that covers incidental damages to the boat up to $2,000.  This does not cover negligence or liability towards other parties.

You can only dock our boats at designated docks which are outlined on our Harbor map, these docks have attendants that will be there to help upon arrival.  This is for your safety and for the boat’s safety.  When approaching any dock, use extreme caution and approach very slowly, don’t forget to have a line ready to hand-off to the dock attendant. 

No, boats need to stay within the marked territory and are not allowed to travel through the locks into the Charles River.  This would result in an instant termination of your rental and additional fees charged.

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No, this is the furthest point you can travel as you head out toward Castle Island/ the Outer Harbor.  This territory line is clearly marked on your guide map and navigation screen.  

The rentals and charters are BYOB so you are welcome to bring your own food and drinks.  We ask that you do not bring any glass drinking bottles or glassware of any kind.  If you do and glass is broken on the boat we will charge a cleanup fee.  No hard alcohol is permitted on our boats.  Safety of our passengers is our top priority and we reserve the right to restrict customers who decide to show up with an excessive amount of alcohol.  Please drink responsibly.  You may not bring firearms, illegal drugs, anything that can be lit (i.e., candles, grills, cook tops) fireworks, any flammable liquid/gel/aerosol and/or dangerous chemicals.  There is no smoking of any kind permitted on our boats.  

If you have a problem with the boat during your rental, please contact the dock by using the handheld radio on-board or by calling the dock phone.  We will troubleshoot the problem and decide if you need to head back to the dock or in the event of a break down we will come out and tow you back in.

No you are not allowed to anchor the boat anywhere in the harbor, although it is ok for you to float while the boat is in neutral gear.  This can be during sunset or anytime you find a space without much traffic or other boats around.  We have some locations marked on the map where this would make the most sense.  You are still responsible for any oncoming traffic and should be aware of your surroundings at all times.  

No, there is no swimming off of the boats, there is no swim ladder making it very difficult to get back into the boat.  It is also dangerous to swim in the harbor due to the traffic.  

No, there is absolutely no fishing allowed from any of our boats.

DAY OF YOUR BOOKING

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We ask that you and your group arrive at least 20-30 minutes before your scheduled booking.  This will allow time for us to take everyone through the safety and instructional overview before you set out for your cruise.  

There are many parking garages located within walking distance to India Wharf Marina, a few options are Boston Harbor Garage which is the closest, located directly adjacent to India Wharf, Rowe’s Wharf Garage which is located below the Boston Harbor Hotel, just a minutes walking distance to India Wharf and International Place Garage located at 1 International Place, a further walk but offers
the best weekend pricing.

Since our boats are covered with full window enclosures, we continue to operate during cooler weather and light rain events.  Reservations are cancelled and fully refunded only if weather is considered too dangerous, (i.e., high winds, heavy rain, hail or rough seas) to navigate the harbor.  Bookings that are cancelled by us due to weather are entitled to a full refund or may be rescheduled to a later date.  

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We have a strict 72-hour cancellation policy, if you cancel within that timeframe you will be charged in full for your rental.  If you cancel before the 72-hour period you will be charged a $50 refund fee per reservation or per boat.  If you cancel and would like to reschedule, there will be a $50 re-booking fee.  

We are so happy you’ve decided to celebrate a special occasion with us and we would love to help you make it as amazing and as memorable as we possibly can. Please reach out to us ahead of
time so we can coordinate and plan accordingly.

Prior to your booking, please ensure that the Rental Waiver was reviewed and signed online by everyone in your group.  The responsible party must bring the following: a valid driver’s license and the credit card in their name that was used to make the reservation. All customers must bring and wear a face mask at all times while on the dock and as they board the boat and while waiting to disembark.  We also suggest bringing food and drinks, sunglasses, sunscreen, an extra layer of clothing and your favorite playlist.  

PRICING & PAYMENT

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Our boats make for an excellent corporate outing and team building activity.  Whether one boat or multiple boats in order to accommodate the entire company or team we are happy to help.  Please reach out for more info and scheduling.

Yes, you can book up to 2 boats at one time which will accommodate for a group of up to 24 adults.  Please reach out to make this request and we will do our best to accommodate.  Both boats can cruise the harbor but will need to remain a safe distance apart and refrain from any unsafe actions, specifically getting too close to one another.  There is absolutely no tying up boats to each other in any way.  

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Yes, a MA state sales tax and a processing fee will be applied to your total. A $500 security deposit will be placed to the credit card on file to ensure the boat is returned without damage.  The hold will be immediately released once the boat is returned to the dock without any damage and you were not subject to additional fines.  At the time of booking you are given an option for additional insurance at $35, this will cover damage caused to the vessel up to $2,000. 

Your card will be charged in full for your reservation at the time of booking.  

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